• Archive for September, 2011

    Around Ravines

    September 24, 2011 // Comments Off on Around Ravines

    Many successful companies will sooner or later face the gradual reduction of "revolutions", when employees become accustomed to the settled rhythm and do not want to give more strength than required by the required minimum. Unmet This state of affairs leaders are considering various options for "restructuring", in particular, think about introducing the system of management by objectives (MBO) KPI. Such systems are long (more than 20 years), but the attitude towards them so far ambiguous. Despite the seemingly obvious advantages, their implementation often does not produce the desired result. Why? The answer is simple: "It was just on paper but forgot the ravines." This is not surprising.

    Enter the search System word: 'KPI' and you get about a million different options. In this issue, as almost to implement management of KPI (avoid gullies"), or not considered, or considered by the example of leading Western companies. For Most Russian companies cited the recommendations of practical value is relatively small. So you are planning to introduce management by KPI. Where to start? Obviously, with the development of themselves KPI. Given the amount of literature seminars and websites devoted to this theme, this stage is likely to go smoothly. There are more "gully" is not there, so consider it, we will not.

    The first "ravine" – reluctance (fear) of the workers to move to a new form of labor relations. And people are afraid not so much the fact that their work will be assessed as that he will be judged unfairly. And these fears are justified. First, it is not always the result of labor depends on the motivation and capabilities of employees. Very often the cause of failure is the poor organization of labor, which is the introduction of KPI can not be cured." Second, the activities of many companies are not transparent, which also helps to establish trust between employer and employee.

    Posted in General

    Corporate Secretary

    September 19, 2011 // Comments Off on Corporate Secretary

    And in fact, both cases have their attractive sides. With self-administered, the register is always "at hand", and any operation in the registry can be performed directly on the location of the company, the analytical information available to management of the issuer at any time, and the safe in which to store documents that make up the system of keeping the registry, creates a feeling of security and reliability. But, as practice shows, in a separate registry of increasing the likelihood of violations that create the ground for conflict of interests within society, and loss of property rights investors. Still fresh in the memory raider attack, supported by a fake registry, "double" the registry, or simply force the withdrawal of the registry from the most reliable, metal enclosure. For this reason, many stock Society, by law, have the right to register themselves, prefer to use the services of specialists and passed the registry for storing specialized registrar. However, a considerable number of societies, sure of Security of your storage and the skills of their employees, has continued to register yourself at your own risk. The situation changed with the release of the Order of the Federal Financial Markets Service dated December 27, 2007 07-113/pz-n, which establishes the Additional requirements to issuers engaged in self-maintaining a register of holders of securities. In accordance with the order, the responsibility for maintenance and storage of the register is assigned only to the person performing the functions of individual executive body (which usually is the CEO of company), and can not be assigned to other persons or other bodies of the issuer. In other words, if conflict situations, "fault" error in the registry system can not be passed on to the employee (or group of employees) who are in the state of the issuer and which maintains the register. In independent, so-called "manual" of the registry, this work was entrusted to a specially appointed Corporate Secretary, or, more often – legal department (company lawyer), or even when the absence of a state attorney, accountant society.

    Posted in General

    Navruzov Jury

    September 16, 2011 // Comments Off on Navruzov Jury

    Human nature of managerial inefficiency of managers and subordinates Causes of symptoms and methods of eliminating Navruzov Jury, managing partner of consulting firm Netton CG, Professor of Management, MIM-Kyiv What hidden reserves are increasing the value and prospects of organic business growth? Is not this a question that worries everyone, without exception, of owners and managers the most progressive part of the Ukrainian companies! And do not whether or not to think about the answer to this question, before considering options for investment in expanding production and distribution, in the acquisition of new assets, and other forms of inorganic growth? Below – Some recommendations leading to open and use existing reserves management efficiencies. Examples of inefficient decisions and actions consider several examples to illustrate the ineffective solutions managers and, consequently, ineffective action performers in different – the real and simulated – situations. And try to learn the right lessons from them. Cross-functional solutions require coordination action of the major American company that produces natural gas heating equipment, has decided to locate production in China. Terms were limited to the need to have time to seasonal demand growth.

    Chinese engineers accustomed to finding options to reduce costs, switched to lower-quality materials and components, cheap paint, placed controls and maintenance of equipment, not where it is more convenient to the user, and where more technologically cost to build. The fact that rarely see and often can not see The subjects offered to scan luggage at the airport. Moreover, the pre-reported frequency with which may come across dangerous and prohibited items. If you say that in every other bag, the error was about 7%. If – in every one hundred, then the error increases to 30%. It is often blinded by the success of managers and can not make the right decision Quartz mechanism invented by Swiss watchmakers, but dominance at the moment the market has not allowed them to see the prospects for further development of the market hours.

    Posted in General

    Start Using Crmcontrol Approach

    September 11, 2011 // Comments Off on Start Using Crmcontrol Approach

    We found that CRM is on the one hand, a comprehensive business philosophy, on the other – a process or tool to focus the company virtually for the implementation of the client's interests, in other words, this comprehensive philosophy. Its central element is the establishment of long-term, mutually beneficial relationships between buyer and seller. And so, before embarking on vndreniyu crm-systems or Quick Sales Sales Expert, what would become, in Ultimately, a company using the principles of CRM, you must answer ten key questions. They can be grouped into the following categories: customers, relationships, and management decisions. Clients: 1. Who is among our customers? 2. What our customers want and what they expect? 3. How valuable are our customers? Relationships: 4.

    What type of relationship we wish to establish with their clients? 5. How can we contribute to establish relations? 6. How can we achieve cooperation and establishing joint control? Managerial decision-making: 7. Who are we? 8. What should we do to bring value close to our customers? 9. As measure the performance of our business and to manage them? 10. How to improve our ability to implement change? Getting answers to these questions – a necessary condition for the success of CRM in the company.

    These responses are determined, firstly, evolution of the firm's relationship with its customers, and secondly, to develop a management plan for relationships across the company. I would like to add that this article presents the main issues for the implementation of the principles of CRM in end of the company. Each of these questions, in my opinion, porazhdayut still several issues that, in principle, are nothing more than a consequence of the specifics of a particular company. Anyway, each of these points could be devote a separate article, especially the decision-making, here just a mass of submerged rocks. Any subsequent stages of implementation more gramozdkie and more specific questions included the internal partnership to create market-oriented company, involves questions of mission and strategic goals of the company (design, selection, development of marketing programs, tzuchenie and review, checking and correcting). Include issues of personal sales and general overall relationship as such. But, as they like to express heroes tevelizionnyh talk show 'that's another story. " The next article will be dedicated to just the preliminary stage, namely failure CRM-initiatives.

    Posted in General

    Branch Equipment

    September 8, 2011 // Comments Off on Branch Equipment

    In this case, the estimate is made taking into account the assumption that in the future value of the property will change in accordance with the same regularity. The size of the discount is not advisable to install more factor to reduce the price to the market value of the equipment. Term of realization of the equipment. The longer implementation of the equipment, the lower its liquidity. Assessment of equipment shall be subject to a shortened period of market exposure. In practice, it is believed that liquidity is satisfactory, if the realization of collateral take no more than 180 days.

    Term of realization depends on several factors: the number of potential purchasers of equipment in the region, the presence and number of organizations that sell similar equipment, the degree of uniqueness equipment requires a dedicated space for equipment, whether it is possible sale of equipment in the form of individual components (for example, the machine consists of different parts, including molds – you can sold separately mold, and it is possible – the actual installation, if it fit in with other molds), the technical condition, profitability of the branch. Where the borrower is state of the industry that uses equipment that is an important role. Most attractive to the lender industry today: the scope of services (telecommunications, transportation, dental clinics); high-tech products such as synthetic materials, manufacture of electrical equipment (in the energy companies are constantly in the process of natural wear and tear, so the demand for it will remain constant), the military-industrial complex, industry, associated with the production and consumption of food. Least attractive: the construction, auto business, agriculture, certain sectors in the manufacturing industry, such as wood processing, mechanical engineering. If you pledge to produce the documents to the bank of equipment, the documents: confirming the ownership of the collateral (for example, the contract specification, commodity and transport documents), proof of payment equipment (payment instruments with a note for payment, invoices, bills of lading and customs), confirming the actual transfer of property to the pledgor (Deed, etc.), proof of payment of customs duty (for imports), the location of (the contract) if the equipment is leased or stored in a foreign stock, technical certificate, warranty card.

    Posted in General

    Business In The Mist

    September 6, 2011 // Comments Off on Business In The Mist

    If your company has a tool to understand the manager, the director of the entire picture of yourself and do not depend on someone else's words – means business is transparent. And what's happening in the company, if such a tool is missing or not "Works". Occurs in approximately the following. For example, for the formation of the contract legal department must provide customer details. Forming account, please God, without error, based on another instance data from this same client.

    We make a payment – run again with the details, but the accounting department. And if the data passes through the sales department, finance, logistics, etc.? In addition, the whole chain of these documents – not connected with each other. Contract in one place, in other accounts, offers were on the computer manager, who resigned, and payments in general client bank. That is what is called a fog. That is, in principle, can be seen, of course, but very poorly.

    Exactly mist in the business processes of executives brings to hysteria, when you need to find some minor issue, but the staff member responsible for this issue is on vacation or retired, or information of commercial and data accounting differ. Ask any manager, director, business owner, whether he wants to fully control your business? I think the answer is obvious. Business is transparent, when all employees are clear. And this understanding not only in words and on an intuitive level, and by building a clear organizational structure of the company, which gives a clear idea of the functions performed by each employee and functions that have not met or duplicated. Organizational structure to optimize the number of personnel departments, to simplify the interaction of units to evenly distribute the load on the staff, improve productivity.

    Posted in General

    Tina Turner

    September 1, 2011 // Comments Off on Tina Turner

    "Simply – the best ', as when a white Tina Turner. Not for nothing is hidden in this word the word growth, and the word is difficult, the word – false. It's surprising how the people who come to me in interviews like to complicate everything. For many, if work profitable, be sure it will be difficult and highly skilled. In the case of the word JOB, which is hidden word BRA – be unique! After all, what would be the chief or the production of pay you good money, you must bring a profit in at least 5 times more than you pay, is not it? You know the difference between an intelligent man of wisdom? Wise gathers smart people and build their business, but smart workers get paid. I do not understand only one thing. Why are so fond of salaried employees to abuse their work? Do not they have chosen it, not whether they continue to work on it? Moreover, for every new job situation is repeated over and over again.

    The fact that any the man is paying for the value that he brings to the world around us. Which brings VALUE unemployed, homeless, and (pardon me) a pensioner? Zero. Without social support from the state died from hunger to – the fact. Rule number 1 you NEVER pay more than you stand at the moment. Rule number 2 Do you want to earn more, increase their value to others.

    Rule number three 24-hour rule. On the last little detail. Each of us in the day, only 24 hours. Of these, working time 8-10 hours. How to make a value we can only at this time. Do just that all employees. Chiefs come to the next. They are trained professionals and have a percentage of the value that these workers are fired. Just as the 2×2. The difficulty is that many do not know where to begin, and (or) do not have ideas, money, time to start a business. Franchising can give each try their hand at creating their work. Unwound trademark, real products or services to sell. The trick is that you can always sell itself, and can even teach it to others. Very scary? Then the fear and change your time for money further. Want to learn the cause in which you will pay a percentage of sales people who work together with you? Then look for business opportunities and franchising in particular. Personally, I gave it a lot, hope to give to you. PS I promise, the words 'work' in my ads you no longer meet. I'm tired of chat and talk with the slaves.

    Posted in General